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External Resources

Cambridge
Students' Union

University Services

Medical Services

Police &
Legal Help

Browse by category

Listening & Mental Health

Addiction Help

Sexual Orientation

Bereavement

Eating Disorder Support

Sexual Health

Transgender Issues

Cancer support

Psychosis Suport

Pregnancy

Bullying, Harassment, Assault and Abuse

Childcare and Family

Cambridge Students' Union

https://www.cambridgesu.co.uk/yourunion/
Autonomous campaigns: www.cusu.co.uk/get-involved/campaigns

 

Students’ Unions’ Advice Service

Information, support & representation on any issue,

from personal or academic issues to intermission and disciplinary issues.

 

https://www.cambridgesu.co.uk/support/

Tel.: 01223 746999 (9am-5pm, weekdays, all year round)

E-mail: advice@studentadvice.cam.ac.uk

Location: The GU/CUSU, 17 Mill Lane, CB2 1RX

CUSU

University Services

University Counselling Service
Individual counselling, group counselling (on specific topics, e.g. Perfectionism vs. Healthy  Striving, Managing the Relationship with Your Supervisor), self-help (see leaflets)
www.counselling.cam.ac.uk  
Tel.: 01223 332865
Email: reception@counselling.cam.ac.uk
Location: 2 & 3 Benet Place, Lensfield Road
Online form (prior to making an appointment): forms.counselling.cam.ac.uk/form
 
Disability Resource Centre  
Help and advice with managing disabilities (whether self-define as disabled or not); screenings for Specific Learning Difficulties (SpLDs), ADHD and Autism; obtaining Student Support Documents
www.cam.ac.uk/cambuniv/disability  
Tel.: 01223 332301
Email: disability@admin.cam.ac.uk
Location: Keynes House, Trumpington Street
 
International Students Team
Help with visas, immigration support, intermission for international students

www.admin.cam.ac.uk/offices/internationalstudents/
 
Language Centre
Learning a new language / improving one’s language ability (incl in English), support in using English in an academic context, students researching abroad, conversation exchanges, CV and cover letters for international students
www.langcen.cam.ac.uk/lc/index.html   

Accommodation Service
Private accommodation and university-owned accommodation, uniting students looking for flat-mates, general advice about living in Cambridge for newcomers and visiting scholars, school places and accommodation for students with families, deposit disputes   
www.accommodation.cam.ac.uk

Childcare Office  
Student parents; finding nurseries and schools; support in college www.admin.cam.ac.uk/univ/childcare
Tel. 01223 332249
Email: childcare@admin.cam.ac.uk        

Student Registry/Board of Graduate Studies
Academic-related graduate concerns
www.admin.cam.ac.uk/students/studentregistry
 
Cambridge Students
Welfare and wellbeing, academic resources, course information, Cambridge living 

www.cambridgestudents.cam.ac.uk        
 

Careers’ Service 

www.careers.cam.ac.uk
 
Student Complaints
www.studentcomplaints.admin.cam.ac.uk
 
Student Registry
www.student-registry.admin.cam.ac.uk
 
Applications Committee
www.student-registry.admin.cam.ac.uk/about-us/applications-committee  
 
Code of Practice for Graduate Students
www.cambridgestudents.cam.ac.uk/new-students/manage-your-studentinformation/graduate-students
 
Spacefinder
Helping you find suitable working spaces
spacefinder.lib.cam.ac.uk  

Universiy Service

Medical Services

Huntingdon Road Surgery
The General Practice that students living on site will belong to.
Tel. 01223 364127
Location: Huntingdon Road Surgery, 1 Huntingdon Road, Cambridge, CB3 0DB 

General help
www.studentadvice.cam.ac.uk/welfare/generalhealth

 

Urgent Care Cambridge
(out of hours GP) 111
www.urgentcarecambridgeshire.co.uk

 

NHS Self-help advice
www.nhs24.com/selfhelpguide/atoz/

NHS ‘Student Health’
www.nhs.uk/livewell/studenthealth/Pages/Studenthealthhome.aspx

Addenbrooke’s Hospital
Closest hospital from the College

Tel. 01223 245151
Location: Hills Rd, Cambridge CB2 0QQ

University Dental Practice
www.dental.cam.ac.uk/

Medical

Police and Legal Help

Parkside Police
www.cambs.police.uk/contactus
Location: Parkside, Cambridge, CB1 1JG
Call 999 if there is an emergency (an immediate threat to life or immediate risk of harm/damage) Call 101 in non-emergencies
 
Legal Advice
Citizen’s Advice Bureau Use for understanding the law and how to interpret it, with regards claiming benefits, cycle regulations, discrimination
Tel. 0344 848 7979 (Mon-Fri, 2-4pm)
Location: 66 Devonshire Road, Cambridge CB1 2BL (drop in, Mon-Fri, 9.15am – 12.45pm)

www.cambridgecab.org.uk/Pages/Category/advice-topics
 
Rights of Women
Legal support for women
rightsofwomen.org.uk
 
Human Rights and Equality Commission
www.equalityhumanrights.com/en
Tel. 0808 800 0082

Police

Listening and Mental Health Services

Nightline  
Student-run listening line; available every day during term time 7pm-7am
Tel. 01223 744444  
Email: email@cambridge.nightline.ac.uk
Skype: Cambridge.Nightline
Instant message: cambridge.nightline.ac.uk      
 
The Samaritans  
Emotional support for people experiencing feelings of distress, despair or suicidal thoughts
Tel. (nationwide) 116 123 (24 hours)
Tel. (Cambridge branch): 01223 364455  
Email: jo@samaritans.org

Website: bit.ly/1m3e1Vw (www.samaritans.org/branches/cambridge-samaritans)
Location: 4 Emmanuel Road, Cambridge, CB1 1JW     

HOPELine UK
A confidential helpline for young people under the age of 35 and their friends and family. The helpline is staffed by trained professionals who give non-judgemental support, practical advice and information.
Tel. 0800 068 41 41 (10am-10pm, Mon-Fri; 2-10pm, weekends)
Text: 07786209697
Email: pat@papyrus-uk.org

Mind
National information and advice
www.mind.org.uk  
Tel. (Cambridge branch): 01223 311320
Location (Cambridge Branch): Barrere House, 100 Chesterton Road, Cambridge, CB4 1ER
 
Mind Infoline
Provides information on a range of topics including: understanding different mental health difficulties, where to get help, medication and alternative treatments, and advocacy.
Tel. 0300 123 3393 (9am - 6pm, Mon-Fri, except bank holidays)
Text: 86463
FAQs: www.mind.org.uk/information-support/helplines/common-questions/
 
Mind Legal Line
Provides legal information and general advice on mental health related law
Tel. 0300 466 6463 (11am-2pm, Mon-Fri)
 
Mind Blue Light
InfoLine For emergency service staff, volunteers and families
Tel. 0300 303 5999 (9am-5pm, Mon-Fri)
Email: bluelightinfo@mind.org.uk
 
Sane
Mental health helpline offering specialist emotional support and information to anyone affected by mental health difficulties, including family, friends and carers.
www.sane.org.uk  
Tel. 0300 304 7000 (6pm - 11pm, everyday)
 
CALM Helpline
For confidential and anonymous support, information and signposting for men.
Tel. 0800 58 58 58 (5pm - midnight, every day)
 
Get Connected
Confidential helpline for young people under 25 who need help, but don't know where to turn.  
Tel. 0808 808 4994 (11am - 11pm, every day)
 
Center 33
Counselling and other support.
Note: Often ask if have tried the UCS first
www.centre33.org.uk

Tel. 01223 316 488
Email help@centre33.org.uk
Location: 33 Clarendon St, Cambridge, CB1 1JX
 
Rethink (Mental Illness)
Support for managing mental illness
Website: bit.ly/2dMbl3v  
Tel. 0300 5000 927 (Mon-Fri, 9.30am - 4pm, not including bank holidays)

Listening

Psychosis Support

Psychosis

Eating Disorders Support

B-Eat
National eating-disorders charity
www.b-eat.co.uk
Tel. 0345 634 1414 (Mon-Fri, 10.30am-8.30pm; Sat, 1-4pm)
Email help@b-eat.co.uk
Online support groups: www.b-eat.co.uk/support-services/online-support-groups

 

Men Get Eating Disorders Too
mengetedstoo.co.uk/

Eating Disorder

Drugs and Alcohol

Frank
National confidential drugs advice
www.talktofrank.com
Email: frank@talktofrank.com
Live-chat: www.talktofrank.com (2-6pm)
Text: 82111
Tel.: 0300 123 6600
 
Addiction Cambridge
Drugs advisory drop-in service
Tel. 01223 723 020 ( 9am-5pm, Mon-Fri)
 
Drinksense
Alcohol advisory drop-in service
www.drinksense.org
Tel. 01223 350 599 (Thursdays 4pm-6pm)
 
Drinkaware
Alcohol-related information and support
www.drinkaware.co.uk/
 
Inclusion Cambridge
Drug and alcohol support service
www.inclusion-cambridgeshire.org.uk/
Tel. 0300 555 0101
 
Release
Independent drug charity. 24-hour helpline offering information, support and advice on drugs and legal issues surrounding drugs
www.release.org.uk
Tel. 020 7729 9904


Alcoholics Anonymous
www.alcoholics-anonymous.org.uk
Tel. 0800 9177 650
Email: help@alcoholics-anonymous.org.uk
 
Narcotics Anonymous
Ukna.org
Tel. 0300 999 1212 (10am - midnight)

Drugs

Sexual Health

CUSU LGBT
Protection, consent, support, sexuality.
www.lgbt.cusu.cam.ac.uk/welfare/sexual-health
 
Lime Tree Clinic (for under 25s)
Confidential sexual health check-ups
Location: 351 Mill Road, Cambridge, CB1 3DF
Tel. 0300 300 3030
Website: bit.ly/2c7B7kN
Mondays 2.00 – 4.00pm (under 25’s) (full sexual health screening and contraception available if required)
Saturdays 12.30-1.30pm (under 25’s) (contraception only)


The Laurels
Confidential sexual health check-ups
Location: 20 Newmarket Road, Cambridge
Tel. 08456 505 152 Website: bit.ly/2dy9DmA


Woodlands Surgery (contraception and GUM)
Location: 48 – 49 Bateman Street, Cambridge, CB2 1LR
Offers the following: Contraception and contraception advice including coil fittings & implants, Emergency contraception and emergency contraception advice, Young people chlamydia testing.

Website: http://bit.ly/2eh4ke0


Clinic 1A Addenbrookes
Caring for outpatients who require treatment for HIV or infectious diseases
www.cuh.org.uk/for-patients/contact-outpatient-clinics/all-clinics/clinic-1a
Tel. 01223 217 774


DHIVERSE
Sexual health information and support, especially for people with HIV and/or  their partners.
www.dhiverse.org.uk
Email: info@dhiverse.org.uk
Tel.: 01223 508 805
Location: Office B, Dales Brewery, Gwydir Street, Cambridge, CB1 2LJ (make appointment)


Body and Soul
HIV support and stories
bodyandsoulcharity.org/adults/
Emergency Contraception
Available free from various pharmacies and clinics in town.
For more information, see the SUAS website: bit.ly/2dVqL5a.
 
NHS Choices: Sex
www.nhs.uk/worthtalkingabout/Pages/sex-worth-talking-about.aspx
 
FPA
Help and advice: www.fpa.org.uk/help-and-advice  
Find a sexual health clinic near you: www.fpa.org.uk/find-a-clinic
Guide to contraception (15 types): www.fpa.org.uk/help-and-advice/contraception-help  
 
Terrence Higgins Trust
Sexual health information: www.tht.org.uk/sexual-health  
About HIV: www.tht.org.uk/sexual-health/About-HIV  
Online support for living with HIV: www.tht.org.uk/myhiv/Services
 
Avert
Global information and advice on HIV and AIDS
www.avert.org/


HPV screening available at Boots
More information available here: www.boots.com/cervicalcancer


Don’t Pass It On
Order free Chlamydia tests online (for under 24-year-olds).
Delivered confidentially to your door with a returnable envelope.
www.dontpassiton.co.uk


My Health Beauty
Purchase STI tests (Gonorrhea, Thrust, Chlamydia) online, if you don’t feel comfortable going to a sexual health clinic.
http://bit.ly/2ecTc1u
Note: STI tests will be free at a clinic.


Save Embarrassment
You can buy sexual health supplies online.
www.saveembarrassment.com


London Sexual Health Services  
56 Dean St. (Soho, London)
www.chelwest.nhs.uk/services/hiv-sexual-health/clinics/56-dean-street
Offers PrEP and PEP to prevent the transmission of HIV
CliniQ for trans people (cliniq.org.uk)
 
10 Hammersmith Broadway
www.chelwest.nhs.uk/services/hiv-sexual-health/clinics/10-hammersmith-broadway.
Specialist services including a Hepatitis Clinic, Gold Service (for Trans* community), Chrome Clinic (men with sexual difficulties) and Magenta Clinic (women with sexual difficulties).
Offers HIV testing and PEP

Sexual Health

Pregnancy

Pregnancy tests Available for free
From your college women’s / welfare officer.
Alternatively, ask CUSU to deliver one to you anonymously in an unmarked envelope: www.cusu.cam.ac.uk/welfare/pregnancytest
 
Marie Stopes  
Unplanned pregnancy support and advice
Website: bit.ly/2dzzqeh
NHS-funded abortion: 0345 300 8090 (24 hrs)
 
Ask Brook
Sexual health information and advice for young people
www.brook.org.uk/your-life


British Pregnancy Advisory Service

www.bpas.org/  03457 30 40 30


NHS: Pregnancy

www.nhs.uk/Conditions/pregnancy-and-baby/pages/pregnancy-and-baby-care.aspx

Pregnncy

Sexual Orientation

CUSU LGBT
www.lgbt.cusu.cam.ac.uk/
 
Lesbian and Gay Foundation
lgbt.foundation/
Tel. 0345 330 30 30

Sexual orientation

Transgender Issues

Gender Trust
gendertrust.org.uk
 
Beaumont Society (NB: requires paid membership)
www.beaumontsociety.org.uk
 
NHS: Gender Dysphoria
www.nhs.uk/Conditions/Gender-dysphoria/Pages/policy-guidelines.aspx
 
GIRES
Gender Identity Research & Education Society
www.gires.org.uk/

Trans

Bullying, Harassment, Assault and Abuse

Dignity@Study  
www.cambridgestudents.cam.ac.uk/welfare-and-wellbeing/dignitystudy
 
Oasis Centre: Cambridge Sexual Assault Referral Centre
www.oasiscentre.org
Tel. 0845 089 6262


Cambridge Rape Crisis Centre (for all genders)
www.cambridgerapecrisis.co.uk
Tel. 01223 245888 (Wed 7-9.30pm, Thurs 7-9.30pm, Sat 3-5.30pm and Sun 10am-12.30pm)
Email: support@cambridgerapecrisis.org.uk

National Rape Crisis
www.rapecrisis.co.uk
 
Women’s Aid
www.womensaid.org.uk
Tel. 0808 2000 247
Email: helpline@womensaid.org.uk
 
Survivors UK  
An assault and abuse support service for men and non-binary people
www.survivorsuk.org   
Tel. 02035983898
Chat online via website
Chat by SMS: 020 3322 1860
 
Galop
The leading LGBT anti-violence and abuse charity
www.galop.org.uk/domesticabuse/
Tel. 0800 999 5428 (see website for opening times, incl. for Trans-specific service)  
Email: help@galop.org.uk
LGBT anti-abuse services (in London): www.galop.org.uk/useful-links/


BullingUK
www.bullying.co.uk

Mind: Workplace Bullying
http://bit.ly/2dVlzgn 

Bullying

Bereavement

Cruse Bereavement Care
www.cruse.org.uk

Tel. (nationwide): 0808 808 1677

Tel. (Cambridge Branch): 01223 302662 (8am-8pm daily)

Location (Cambridge branch): Victoria Rd Community Centre, Cambridge, CB4 3DZ  


Dying Matters
www.dyingmatters.org  


Bereavement Advice Centre
Offers both emotional support and practical advice
Bereavementadvice.org
Tel. 0800 634 9494 (9am - 5pm, daily)


Support for Carers
Cambridgeshire City Council
www.cambridgeshire.gov.uk/info/20161/care_and_support/590/being_a_carer/2  


Carer’s Trust
www.carerstrustcambridgeshire.org/ 0345 241 0954

Beravement

Cancer support

Teenage Cancer Trust
www.teenagecancertrust.org/get-help


MacMilllan Cancer support
www.macmillan.org.uk/

0808 808 00 00 (weekdays, 9am-8pm)
 

NHS: Cervical smears
www.nhs.uk/conditions/cervical-screening-test/pages/introduction.aspx
 
Breast Cancer Care
https://www.breastcancercare.org.uk/


CATS Teenage Cancer
Trust Cancer Awareness in Teenagers (and Young People) Society

www.facebook.com/cambridgeuniCATS

cancer

Childcare and Family

Childcare Facilities in Cambridge Colleges

Google sheet compilation

Childcare
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